We often get enquiries about our produces. The slide show gives you an insight into what processes are necessary to produce our products
Checklist for shopping online.
Shopping on line can saves time, is convenient and can give you some great ideas. Check list for shopping on line. There are challenges, you may be disappointing with the product, it may not arrive or arrive too late.So should you buy online? Yes the advantages out weigh the disadvantages as long as you take certain precaution So should you buy online? Yes the advantages out weigh the disadvantages as long as you take certain precaution.
1. Check they are a safe site If you’ve not noticed it before you should have a symbol to indicate this This is important if they want your card details see below
2. Always check the contact details have a phone number You may want help with the order but if there is a challenge you have someone to ring
3. Check return details
3. Make sure there is an inquiry page and use it if you want clarification. Don’t be afraid to ask questions. There is no such thing as a stupid question. It may take extra time but it is worth it in the long run. You can always ring them if you are short of time
4. When surfing the net for products, you may find prices vary. If they are not the same brand investigate as there could be a difference in quality which is not at first apparent. i.e. is one solid wood and one veneer.
5. Know exactly what you are buying. Make sure that there are several photos of the product on the site. You may need to check out what it’s like inside.
6 Be wary of sites asking you to register or become a member to see their products.
These seem obvious points but when you’re in a hurry sometimes it’s easy to forget one of the above.
Quote It is no bad thing to celebrate a simple life. – J.R.R. Tolkien
When we started the business we thought it was about making photo albums and guest books. How wrong could we be! We’re in the business of preserving memories. Creating a special book so those few precious moments can be preserved. A book to keep near at hand so it could be viewed and memories recalled. The photo conjures up a memory and is a snap shot of time especially for the parents whose children have grown up or the person whose partner has passed on.
One customer wanted the album to produce a memory book for her daughter whilst a second customer intended to write a journal of her daughters life to give it to her daughter when she was 21. What great ideas for presents we thought. Their daughter would appreciate not only the book but the time they had spent to produce it. Something she would treasure all her life,
Creating an album or memory book
We expect you’ve got more photos than pages so this is a method to help you choose which to include and how to safe guard the originals
1 The original
Before you start, wherever your precious photos are currently stored, make sure you have copies stored somewhere else other than on the same medium as the originals. This includes old film originals. Scan them or have them scanned by someone with the facilities and be sure to have more than one digital copy. If you really want to be sure you could send a download to a family member so they have a copy on their PC.
You need to prune them but the trouble is where to start! Remember they are not just a random collection of photos. You’re telling a pictorial story of your wedding, babies or friends life, so choose photos which reflect this. You need to think about the pivotal moments and choose photos accordingly. Try making a pictorial collage on your computer before you start to make sure the story moves forward. Cut the number of photos by half and leave them for a few days, then half the number of photos again. If this is too hard, then focus again on those special moments while you go through your photos. This applies whether it’s a record of your babies, friends or your wedding day. You want your story to be appreciated by your family and friends for years to come.
There are so many out there but you need to consider how it will look say 10 years from now. Cost is a factor so get the best you can afford and take particular notice of the quality of the album. You don’t want to find it has fallen apart a couple of years later. We make several ranges catering for all pockets and tastes as do other companies.
If it’s a wedding or 21st album you don’t have to think about adding photos later as the album is all about your day or a specific period in the past, so once the album or book is completed you won’t want to add more.
I’m going to concentrate on a baby album or keep sake book because there is another question for you when choosing a book or album. Will you or the person you’re buying it for want to add more photos? In this instance you may like to get a book where you can remove or replace photos as time goes on. See how easy is it to remove pages and is there room to take plastic sleeves or even dividers? It seems obvious but people choose by the look of the album and forget the practicalities of using it.
If you’re buying online for albums or books ask questions. We often send photos of the album fronts so people can choose, particularly with Swamp Kauri which has a reflective quality. We encourage customers to ask questions and produce artist impressions of any inscription or art work on their album.
Free artist impression offer
Go to our website and choose a range and size of album or book you like. Email us explaining you’ve read our blog and want the free artist impression of your inscription, photo or logo on the album you like. Usually only available to people who purchase our products. Contact us we’re only a click away
Do you ever think about how many photos you have on your PC? If you’re like us you’ve got lots. It’s so easy now with digital cameras and various mobile devices. Just aim and click. You suddenly find you’ve hundreds of discs or your hard drive is stuffed.
Our PC sulks every time we come back from a celebration or holiday! Oh not more photos it groans as we add more to that ever increasing mountain of photos on the hard drive. It’s no better having them on discs or memory stick Somewhere in those hundreds (may be thousands of photos!) there is a photo you want to find but can you find it! You scan lots of photos and even resort to blaming the computer, who after all is the innocent party.
Trust us it doesn’t get any easier! What happens if your PC or external hard drive crashes you’ll loose them all! You need to prune those photos and have another copy on another device. The trouble is where to start!
To start the process off you need to think about what photos we really don’t want to lose. Go through your photos and cut them down by half. Leave them and come back a few days later and half them again. These are the ones you need to make sure you keep. Send a copy to other members of the family or print them but don’t just leave them to build up on discs or PC You could use the cloud to keep them but then that encourages you to keep all of them.
If you find this too hard think about family, friends, or places which have special memories. If you were asked what special moments could you remember over the last 10.20 or even 30 years what would you say? If you were searching your family tree what photos would you like your ancestors to have? Milestones in your family’s lives or historical moments in history. Sometime the person involved is too young to understand the impact of an event. I remember reading that on September 4th 1939 a young girl had written in her diary that nothing happened today!
The challenge with online shopping is how to differentiate between low or high quality products. If you click on two sites one could be cheaper but are they the same quality? In a shop you’d pick the items up and compare them.
We believe people who complain about online shopping have either been disappointed with the quality or found hidden costs when they go to the shopping cart. We are constantly asked to confirm our price or delivery cost even though they are on the prices page. We bend over backward to ensure the customer knows exactly what they will receive. They choose the panels from the photos we send, receive an artist impression of any inscription or logo and even get a photo of their album with inscription to get confirmation before posting were possible. We do this to re-assure customers. When there is a challenge we do everything in our power to address it. We understand this isn’t the case with some companies which is a pity as it gives everyone a bad name.
Like the online florist whose bouquet of flowers you can view, but can’t enjoy the flowers fragrance. On our site you can’t experience the sweet aroma of Swamp Kauri enhanced by the Tung oil before you receive the product. The fragrance lingers in the air when you first open the box, reminiscent of that slight hint of perfume left on an article of clothing.
The biggest disadvantage online is photos don’t always reflect the quality. Wood is such a tactile product it invites you to run your hands across the surface. The silky finish just can’t be represented but perhaps one day! After all, today we see and talk to someone on the other side of the world, which would have seemed like science fiction not too long ago!
This gallery contains 3 photos.
There are some amazing timbers from around the world. New Zealand’s Swamp Kauri is one of them Swamp Kauri Mahogany Quilted maple Swamp Kauri is one of the oldest workable timbers in the world and has been buried in swamp land for thousands … Continue reading
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