The internet and shopping


frustrated-at-pcThe challenge with online shopping is how to differentiate between low or high quality products. If you click on two sites one could be cheaper but are they the same quality? In a shop you’d pick the items up and compare them.

We believe people who complain about online shopping have either been disappointed with the quality or found hidden costs when they go to the shopping cart. We are constantly asked to confirm our price or delivery cost even though they are on the prices page. We bend over backward to ensure the customer knows exactly what they will receive. They choose the panels from the photos we send, receive an artist impression of any inscription or logo and even get a photo of their album with inscription to get confirmation before posting were possible. We do this to re-assure customers. When there is a challenge we do everything in our power to address it. We understand this isn’t the case with some companies which is a pity as it gives everyone a bad name. smelling-flowers

Like the online florist whose bouquet of flowers you can view, but can’t enjoy the flowers fragrance. On our site you can’t experience the sweet aroma of Swamp Kauri enhanced by the Tung oil before you receive the product. The fragrance lingers in the air when you first open the box, reminiscent of that slight hint of perfume left on an article of clothing.

lrgrhandsttnocThe biggest disadvantage online is photos don’t always reflect the quality. Wood is such a tactile product it invites you to run your hands across the surface. The silky finish just can’t be represented but perhaps one day! After all, today we see and talk to someone on the other side of the world, which would have seemed like science fiction not too long ago!

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New Zealand Phrase book!

Let us know any phrases you have.


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The beauty of Swamp Kauri

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There are some amazing timbers from around the world.  New Zealand’s Swamp  Kauri is one of them Swamp Kauri                        Mahogany                                     Quilted maple   Swamp Kauri is one of the oldest workable timbers in the world and has been buried in swamp land for thousands … Continue reading

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How your album is made

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We often get enquiries about our produces. The slide show gives you an insight into what processes are necessary to produce our products
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Contact Page

You can contact us at For more information go to our website You can use our shopping cart to order and pay for you products

Source: Contact Page

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Ideas for presents

For those milestone birthdays from 18 to 100 why not get all the family involved?  Use photos from family, friends or work colleagues . You can then produce a memory book and  use our guest book to record who was at the celebration.Gifts to treasure!

The Regency photo album is the ultimate gift. Use the software provided to produce  an album of all their favourite photos. The pages are card and not thin paper as in a photo book

Regency open family2

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What’s New

Enter the world of Timber Treasures to sample the visual delights of beautiful NZ timbers .
 All ranges copyRegency 8x10Yvonnes

John & Viv green koruSue's L EJRebecca's photo copySwamp Kauri m Large  and guestbook  copyWilliams album copy

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